Shipping & Returns

Welcome to our online shop!

1. Our standard shipping method is through EMS. Shipping time is about 10 to 12 business days.

2. Confirm your shipping address before pay for it, please leave your phone number for contact. Provide a valid email address and review your email after you have purchased it for any updated information.

3. Transit time pack normally takes about 6-8 business days, depending on the destination, holidays and factors outside of Postal Service's "control." If there is a delay, please have more patience.

4. Maritime transport policy:

We give free international express delivery worldwide, which comes with a tracking number online and requires a signature on delivery. Orders can be tracked through:

EMS website: http://www.ems.com.cn/english.html

Enter this website find your own country, input your track number you can check progress.

Please feel free to contact us.

By using our website, you agree to the terms and conditions of use as well as our store policies. Please read carefully before making any purchase of any kind. We will not be liable for any liabilities resulting from the misuse of the clients of our website! Thanks for your understanding.

Shipping

We usually ship out the order within 24 to 72 hours if the requested product is in stock. Please note that our inventory is constantly changing, and all products on our site are not guaranteed to be in stock at the time of purchase. If your order is out of stock, we will contact you by email immediately; So please provide a valid email address for contact purposes. If the item is out of stock it will take 2-3 more days for us to process the order.

All of our products ships by EMS, USPS, DHL or TNT. After we ship out your order, you will receive a tracking number and tracking method to your email, then you will be able to track the status of your order.

Exchange and refund policies

The acceptable reasons for the exchange are as follows: We send an incorrect item (s) from what you order. The product (s) are / are defected. Please contact us within 24 hours when you receive the package. We will help you to exchange a purchase.

The product (s) is / are of incorrect size; In this case, if we receive the items again and the size is correct, we will ship the same item back to you. Otherwise, please note that you will need to ship back your items in our warehouse, at your expense.

And if you want to keep the items and reorder the new items or new size. We will credit you with a $ 35 shipping fee for you along with your new item. Please, it is not that you will have to send back your items in our store.

Return and exchange policy

If you place incorrect items please contact us in 24 to 48 hours when you got the package. We will help you to exchange a purchase.

The shipping costs for the additional exchanges (return and resend) will be the customer's responsibility. And if you don''t like outside items, the customer will pay the return cost and shipping cost of our store.

We require that you do not simply use the "Beats Box Rack" when you send the return goods. Please pack the Beats box in an external, independent shipping carton. For further questions, please contact us and the address (this address does not accept return).

Return address will be sent to you, but please contact us first online.

Our store reserves the right to inspect returned items to determine if the product has been used, used or altered. If the returned Beats is not in resellable condition, a shipping fee will be charged to your credit card and Beats will be returned to the customer. The buyer pays shipping costs to return the products to our store and a shipping charge will be added to all exchanges. We will charge you 30% of the payment by weight in pounds and the restocking fee. Refunds will be issued to the credit card in the file immediately upon arrival of the returned item.
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